Privacy Policy

Social Llama Marketing (“we”, “us”, or “our”) is a digital marketing agency based in Exeter, UK. We are committed to protecting and respecting your privacy. Our website address is: www.socialllamamarketing.com

We may collect and process the following types of personal data:

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• Contact details (name, email address, phone number)

• Business details (company name, website URL)

• Any information you voluntarily provide via forms, emails, or conversations

• Usage data from cookies and analytics tools (e.g. IP address, browser type, pages visited)

We use your personal data to:

• Respond to enquiries or provide quotes

• Deliver services and manage client relationships

• Improve our website and marketing efforts

• Send occasional email updates (if you've opted in)

We will never sell or rent your personal data.

We only process your personal data where we have a lawful basis to do so, including:

• Your consent (e.g. when you submit an enquiry form)

• To fulfil a contract (e.g. when you become a client)

• Legitimate interest (e.g. improving our services or responding to requests)

Your data is stored securely and only accessed by authorised personnel. We take reasonable steps to protect it from loss, misuse, or unauthorised access.

We may share your data with trusted third-party providers who help us deliver our services (e.g. website hosting, email providers, analytics tools), but only where necessary and under strict confidentiality agreements.

We do not transfer your data outside the UK or EU unless adequate protection measures are in place.

Our website uses cookies to understand how visitors use our site and improve user experience.

We use:

• Google Analytics to track anonymised website usage

• Essential cookies to ensure the site functions correctly

You can manage cookie preferences through your browser settings.

You have the right to:

• Access your personal data

• Request correction or deletion

• Withdraw consent at any time

• Object to or restrict processing

• Lodge a complaint with the ICO

To exercise any of these rights, contact us at: david@socialllamamarketing.com

If you have any questions about this Privacy Policy or how we handle your data, please contact:

David Coggin
Social Llama Marketing
📧 Email: david@socialllamamarketing.com