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Terms & conditions

This statement was last updated on [enter relevant date].

 

These Terms and Conditions apply to all services provided by Social Llama Marketing, a digital marketing agency based in Exeter, UK. By engaging with us, you agree to the following terms.

Services

We offer digital marketing services including (but not limited to):

  • Website Design & Development

  • SEO & Google Business Management

  • Social Media Management (Organic & Paid)

  • PPC Campaigns

  • Graphic Design

  • Email Marketing

  • Analytics & Reporting

Details of your specific services an

Fees & payment

  • Fees are agreed upon prior to work starting and may be hourly, project-based, or monthly retainers.

  • Invoices are issued via email and are payable within 7 days (unless otherwise agreed).

  • Late payments may result in suspension of services or additional charge

Client resposibilities

Clients agree to:

  • Provide access to necessary accounts, platforms, or brand assets in a timely manner

  • Review and approve deliverables promptly

  • Ensure any claims made in ads comply with relevant laws and regulations

Intellectual property

  • You retain ownership of your content and brand materials.

  • We retain the right to showcase completed work in our portfolio unless otherwise agreed in writing.

  • Any custom work (e.g. websites, designs) becomes your property upon full payment.

Termination

Either party may terminate the agreement with 1 months written notice. Payment is required for any work completed up to the termination date.

Liability

We will not be liable for indirect losses, loss of revenue, or business disruption. While we aim to deliver high-quality work, we do not guarantee specific marketing outcomes (e.g. rankings or conversions).

Governing law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.

Contact us

If you have any questions regarding these Terms, please contact:

Social Llama Marketing
📧 Email: david@socialllamamarketing.com

Confidentiality

Both parties agree to keep confidential any sensitive business, financial, or strategy information shared during the course of the engagement.

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